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Handy Information to Help You Join AUSTAR

Channels on AUSTAR

Big on variety. Big on quality. AUSTAR gives you more of the TV shows you love, more often.

See the full list of channels available on AUSTAR More
See the channels available for each type of package option More

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Package Options

You know what you want to watch (and what you don't!). That's why you have total control of what goes in your AUSTAR package. Simply take the Starter Pack, then add any of the Options that interest you – there's Fun for the kids, Movies for mum and Sports for dad. Or with The Works package, you get all the major Options – that's over 70 channels!

View Options and Prices

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Frequently asked questions

Do I have to keep the same channel package I joined with?: AUSTAR's flexible contract terms allow you to change your package options one month after installation. Throughout your subscription term, AUSTAR also allows you to change your options without any penalty every month as long as you keep the Starter Pack, our base package.
How do I pay for my installation and monthly AUSTAR service?: To pay for your installation and AUSTAR service you will need to give us your bank account details (BSB and Account number) or credit card details when you order online. Diners Club and American Express cards are not accepted.
Is it safe to give my details over the Internet?: When you are joining AUSTAR online you will notice a yellow padlock icon in the bottom of your browser - this indicates that your connection is secure. AUSTAR uses strong 128-bit encryption technology to ensure that all transaction and personal information is protected.
How will AUSTAR use my personal details?: We appreciate that your privacy is important to you. AUSTAR will continue to protect the personal information you entrust to us. The information we collect from you is strictly confidential. AUSTAR will not disclose your personal information to any third parties, other than those who are contracted to us to keep the information confidential. Situations where contractors may be used include the installation and servicing of equipment and for mailing purposes. Please refer to our Privacy Statement for more information.

Support

MyStar and MyStar HD

AUSTAR's own digital video recorder lets you record a show or entire series and even two shows at once. You can even set programs to record when you're not at home.

Find out more about MyStar and MyStar HD

Additional Outlet

Worried that with too much great TV on offer there will be too many hands reaching for the remote? Well get an additional AUSTAR outlet in your house and you could enjoy AUSTAR in different rooms at the same time.

Find out more

Lifetime Promise

We're committed to providing you with the highest standards of customer service, which is why we’ve established the AUSTAR Lifetime Promise. From day one you can be comfortable in the knowledge that all our AUSTAR technicians are accredited, will show you how to use your AUSTAR service and will integrate the AUSTAR equipment with your existing connected home entertainment systems. We'll also provide lifetime customer support when you need us, by phone, in writing and online, and will ensure your AUSTAR equipment is always up-to-date with free automatic software updates.